The following customers have made these comments, in their own words and unsolicited.
It was a pleasure to use internetters for hosting my domain
I would like to take this opportunity to say that the quality of service offered by Internettersince our first contact over a year ago has been highly impressive. Every aspect of your service has been beyond reproach and every member of staff has been courteous, polite and reliable.
Joss - Aldershot, Hampshire
I just wanted to send a note to say that I am continually impressed by the excellent service that Internetters provides. The few times I have requested support from Internetters it has been fast and efficient. It makes a pleasant change to deal with a company that takes pride in providing a first class service. I have no problems at all recommending your company. Keep up the good work and thanks for all your help so far.
Heidi – Tiverton, Devon
I’ve been really, really impressed with the level of customer service Internetters has provided to date. Please pass my thanks and congratulations on to your directors. You’ve made me a loyal customer and I will certainly recommend you to others assuming the software and hardware performance is anywhere near as successful as the human support I’ve received.
Matt – San Francisco, USA
Just had a conversation with one of your team – and want to say thank you for quick response, no “here are 5 options, press … “, very clear answers, friendly manner.
Uta – Haywards Heath, West Sussex
You've been a great help. Your service is fantastic. I'm so glad I picked you guys.
Wade - Hong Kong
Many, many thanks for your fast and efficient service. Not only did you provide me with all the information I required but you set up the Shared SSL hosting extremely quickly. The good news is that my site is up and running and will be able to accept orders very soon. Since dealing with Internetters I have had an extremely helpful and efficient service. It is a rare occurrence these days to not only find people who have the answers but who are also willing to help. Your telephone support has been excellent and what a godsend it is to find a company where it does not take all day to get through to the helpdesk. I will always recommend Internetters whenever I can and if you would point me in the direction of a link logo I would be more than happy to place it on my home page.
Leigh - Reading, Berkshire
What would I do without your support?
Stephen - Braintree, Essex
Thanks for that, we can now rest easy and have a good holiday knowing that our website will be working in our stead. Thanks a million to you and your team, we are VERY impressed with the service and will spread the word whenever we can.
Bill – Folkestone, Kent
U guys r great
Ben – Battersea, London
Thanks for the fast friendly service and advice you have always provided over the past 5 years I’ve been dealing with you.
Simon – Midsomer Norton, Somerset
Thanks. You guys provide a great service.
Graham – Battersea, London
I can’t remember when I last sent a commendation to a company, but I have just been so impressed that I feel that it’s due. From start to finish your service has been more than excellent. The phone is answered immediately and everybody I have dealt with has been friendly, professional and on-the-ball whether the issue has been sales, technical or invoicing. Any problem which has cropped up has been dealt with immediately. I have had dealings with all sorts of companies on the Net and I can say without a doubt that Internetters is outstanding. It has been a pleasure doing business with you and when I need a hosting service or wish to register a new domain name you can be sure yours is the company I’ll choose!
Ron – Stonehaven, Scotland
I am kind of glad that I know I am working with a company that works very hard to solve problems.
Graham – Milton Keynes, Bedfordshire
I would like to express my gratitude for the excellent service I have received this morning from the support team. I had requested a DNS change last week for a domain name and sent the wrong IP address details through to you. I phoned this morning after I realised my error and it was fixed immediately. Thanks very much for this excellent, speedy and professional service.
Philip – Reading, Berkshire
Now that’s efficiency!
Peter – Docklands, London
Just a brief acknowledgement to say thank you for your time and effort. In eCommerce it is difficult to measure service and such-like, when so many of the transactions are one-off or sporadic, but I have to say that I am always left with a warm-and-fuzzy feeling when dealing with Internetters. Your web-site is crisp, you provide paper backup (invoices) and you respond promptly and effectively to requests. Overall, I am left with the impression of a quality service and a sense of assurance that this aspect of my business is in good hands. Thank you.
Andrew – Kensington, London
Your service has been exceptional!
Daniel – Washington State, USA
I would like to thank Internetters for the help and advice offered to me during the recent registering of a domain name and selection of hosting service. The whole process was simple and trouble-free, resulting in my football club having a more professional web presence within a couple of days. Thanks for the excellent service and I look forward to working with Internetters for the foreseeable future.
Jock – Goole, East Yorkshire
Excellent service. Look forward to using you again.
Marcus – Folkestone, Kent
Thank you very very much for your help! Thanks to you my emails now are back on track.
Chris – Leighton Buzzard, Bedfordshire
I must say Internetters’ after-sales service is excellent – great to have a company where you don’t have to wait for hours to get through when you phone!
Jim – Glasgow, Scotland
Full marks to Internetters for support on a bank holiday weekend!
Mick – Darwen, Lancashire
Internetters are just a cut above all the other ICANN registrars in my opinion. They are the best!
Greg– South Dakota, USA
Once again, many thanks for your clarity and consideration. It is really refreshing to find that in a business. Keep it up. Looking forward to working with your company when we get the website up and running.
John – Walthamstow, London
Your help has been invaluable and your prompt reply speaks volumes about Internetters.
Jon – Gloucester
May I add that the reason I prefer Internetters and why I recommend you to business colleagues and personal friends is that you offer a genuinely friendly, helpful service and – shock of shocks in this impersonal e-world – actually reply to emails! (on a Saturday evening!!!) and will even answer the phone and explain things patiently… even to us e-newbys. Your level of service is superb, rare and genuine. Please don’t change! No need to reply… just a quick compliment on a wet Sunday morning! Hope to do business with you again.
Barry – Leyton, London
Did I ever tell you what a STAR you are!!!!
Stace – Kensington, London
It has again been a pleasure dealing with Internetters and I appreciate your helpfulness and flexibility.
Trevor – Bristol
A really fast, efficient and painless service! I will recommend you to all my colleagues.
John – Westminster, London
Thanks for your prompt and helpful reply – something I’m getting used to from every person I come into contact with at Internetters. Rest assured that when I finally get the relevant websites up and running, I’ll be looking to use one of the Internetters hosting services before trying anywhere else.
Alex – Beckton, London
Just wanted to say I am so pleased I moved over to Internetters …… The level of service just “knocks the socks off” our previous hosting firm.
Paul – Forest Hill, London
I am seriously impressed with the service from Internetters.
Hazel – Glastonbury, Somerset
When people ask me if I am interested in their hosting services they can never understand why I say NO, no matter what they offer!!!! You are a star and the level of service that you provide is unbelievable!!!! There is no way to say this that explains just how much I appreciate what you do other than to say, THANK YOU SO VERY MUCH!!!!
Andy – Elstree, Hertfordshire
Many, many thanks. Very impressed with your reputation and follow-up. Who said this would be hard?
Simon – Clerkenwell, London
Thank you for your prompt reply. In fact, about 2 minutes after I sent the email I found that the domain was fully functioning, and I received the invoice in this afternoon’s post. Once again I am impressed by Internetters’ prompt response to my enquiries and hope to do more business with you in future.
Rose – Preston, Lancashire
Wow!! That was quick … and on a Sunday evening too … very impressed.
Mark – Huddersfield, West Yorkshire
I must compliment you and your organisation for your efficiency and professionalism. I have been totally impressed by the ease in which you provided service to us and the excellent documentation that supports it. I hope in the future that we can do some serious business with you.
Paul – City of London
You are a star – thank you for sorting this out for us.
Vivienne – Mayfair, London
Thanks a lot for all your help. I have found Internetters to be very professional and efficient and I am very happy with the service I have received. I will not hesitate to recommend you to any colleagues.
Rich – Levignen, France
Thank you for making the whole transfer process a lot easier than I had been led to believe!
Julie – Buxton, Derbyshire
Thanks for your help on the phone this morning. It was great to actually speak to someone who could explain it to me and show me the way forward.
Ian – Kirklees, West Yorkshire
Many thanks for your prompt and courteous response. Much appreciated. Internetters has always given great service which explains why I will continue to use them for domain name registrations.
Jem – Islington, London
I am very impressed with how quickly your organisation reacted and the service that they give.
Peter – Coventry, West Midland)
I should also like to say how much I appreciated your very rapid telephone response to my original email from work and how easily and quickly you sorted out our problems. You put Network Solutions completely in the shade. Needless to say I shall be recommending your services to anyone who asks me about web domains etc. I really appreciated your help.
Lawrence – Kidlington, Oxfordshire
You are a real star…. thank you for all your help.
Martin – Lowestoft, Suffolk
Thanks very much indeed! I’ve always had top notch service from Internetters and I just wanted to say how refreshing that is.
Anke – Cambridge
Excellent service, if you don’t mind me saying.
Eric – Bolton, Lancashire
Congratulations for being, in m
y opinion, the best web site for domain name registration. By the way, the technical support team continue to be brilliant.
Julie – Broadstairs, Kent
WOW!!!!!! I am so impressed with your professional service. If only all Internet companies were like you.
Billy – City of London
Thanks a lot for your help. I tell all my friends that Internetters are the friendliest fastest and most helpful internet company I know!
Rob – City of London
It was very informative talking to you earlier today and I am grateful for the information – and saving me money. I have to say that I have found all the people I have dealt with at Internetters very friendly and helpful, particularly as I am not that quick yet when it comes to this Web business. You are very patient.
John – Daventry, Northamptonshire
I think your service is excellent and I have already recommended Internetters to 2 others.
Jackie – Barnet, Hertfordshire
We have so far been very impressed with the service offered by Internetters.
Andy – Kensington, London
Just a short note to thank you for the fast professional service I have received from you regarding the hosting of my site on your server. I have had nothing but bad service from other types of businesses during the setting up of my website. It’s been refreshing to deal with somebody that actually knows what they are doing. I was referred to you and have no problem doing the same. If at anytime you have a prospective customer that feels a little uncertain, just give them my number and get them to call me and I will tell them what a pleasure it has been doing business with you.
Paul – Lancing, West Sussex
I would just like to thank you for the prompt and courteous way that you dealt with my enquiry, both by phone and email, regarding the registration of my domain name – particularly considering the work that I put you through – just for one registration! It is very reassuring for non-experts like me to be dealt with in this way. I was recommended to Internetters by a friend who was also very pleased with the way that his registration was handled and I in turn have already passed on your details to a colleague at work who I know will be contacting you. I’m sure that there will be more!
Matthew – Amersham, Buckinghamshire
Wow, that’s what I call service. I did not expect a reply until tomorrow. Thanks for the prompt reply! What a company – customer service has reached fantastic heights, well done to you all.
Dave – Chelmsford, Essex
Once again, you and all the team at Internetters Ltd. have excelled in helping me publish this web successfully. Thanks again for all your help. I will place a link to your site on our iste and ensure that I recommend your services to all that I can. Great customer service – Congratulations!
Ritchie – Colchester, Essex
Thank you for your assistace. Very professional service.
Jonathan – Fulham, London
It is nice to see at least one company has an excellent customer service department.
Martin – Guildford, Surrey
I am extremely impressed by the speed and backup of email and phone call to advise me. Thanks again.
Angela – Glasgow, Scotland
How many hosting companies would even send a reply to an email at this time of day? Thanks once again for the excellent service that you and Internetters provide.
Andy – Elstree, Hertfordshire
This looks good! Many, many thanks for all your help and advice – you guys have been great.
Matthew – Kensington, London
Just a note to say thank you for your speedy and efficient service in registering our 2 new domain names.
Mike – Blackpool, Lancashire
Thank you again for your prompt service. we are in the business of supplying computer equipment and this speed is usually unheard of. needless to say we will be recommending you to all our clients. Many thanks for your help and, once again, rapid response.
Peter – Inverness, Scotland
It makes a change to deal with an ISP that actually has a clue! Your rates are simply excellent for the level of service you provide. I am confident of you and your company’s capabilities and genuine friendly and helpful service.
Gordon – Mayfair, London
You guys are the best.
Dave – Rotherham, South Yorkshire
You have shown excellent responsiveness in that you have responded within a few hours.
Craig – Kilmarnock, Scotland
Once again my thanks for all the professional and attentive service.
Gerard – Downpatrick, Northern Ireland
Thanks very much for all your help. Internetters have done a great job!
Tim – Edinburgh, Scotland
Thank you – especially for your patience and perseverance, as well as the work done!
Paul – Chesham, Buckinghamshire
Many thanks for the very efficient service.
Ian – Kensington, London
That’s brilliant! Thank you so much for all your help and advice with this. Why can’t everyone be as helpful as you!!
Abigail – Bath